Returns & Refunds
We’re proud of delivering potent, pure, sustainable and ethical products, and we strive to ensure our products meet the highest of standards. You can read more about our Ethos
We want you feel vibrant and love your supplement blends as much as we do. If you are not 100% satisfied with your purchase, please contact our awesome customer service team at email@example.com to share any concerns you may have, we are here to answer your questions and help in any way we can.
If there’s an issue with your order for any reason, please check out the below Money Back Guarantee and Refunds Policy.
OUR MONEY BACK GUARANTEE
We are so confident you will be stoked with our blends; we offer a full money back guarantee.
If you are not satisfied with any Bush Tucker Blends product, simply ship it back to us and we’ll provide you with a full refund.
How it works
When you receive your order, give it a go for the full 30 days. Why 30 days? Because great health takes time. It’s not an overnight fix.
Still don’t think Bush Tucker is making a difference? Then please follow the below;
- From when you receive your order you have a full 30 days to write to us and give us your feedback. We do encourage you to wait as close to 30 days as possible as good health takes time.
- Still don’t think Bush Tucker is making a difference? Contact us before or up to the 30th day after receiving your shipment and let us know your order number and feedback.
- We’ll provide you with our Gold Coast returns address for you to mail your Bush Tucker Blends jar back to us. This will be at YOUR cost. We do encourage you to send in a tracked bag as if your order is lost we cannot refund monies.
- Once received by us, we’ll process the return and you’ll get a swap for equal value or full refund on the product depending on your desired request.
If you take delivery of a package and in the unlikely event the contents have been damaged in transit, or are defective or incorrect, please contact us by e-mail (firstname.lastname@example.org) as soon as possible to inform us of your wish to return your goods. You must include your original order number, with your name and address.
We strongly recommend that an insured or registered postal service is used for returns as we are not responsible for items lost or damaged in transit.
Change of Mind: Please note that, given the nature of our products, we do not provide refunds or exchanges where you have changed your mind about a purchase. Please email your request to return your product to email@example.com and we will send an address for you to send your unopened product(s) to us. We must receive returned product(s) within 30 days of your order together with a copy of your sales invoice / order confirmation. Please note that shipping a return is at your own cost and we are unable to refund your original order’s shipping cost.
Please note refunds can only be processed once the product has been returned. Refund will be issued to the credit card used to make the purchase for the amount of the product only.
Product must be unopened and you must notify us within 7 days of delivery.